HappenIn event boosts are one-time promotional purchases. This policy summarizes how refunds and cancellations are handled at launch. Final tax treatment depends on your business entity and jurisdiction.
If you cancel checkout before payment completes, you are not charged. If payment succeeded but the boost has not started, contact support for a full refund review.
Partial refunds may be considered for unused time when HappenIn pauses or removes a boost for platform reasons. Purchased time already delivered is generally non-refundable.
Promoted placement stops immediately. Refund eligibility depends on remaining unused boost time and whether the removal was due to organizer choice or policy violation.
Chargebacks and disputes are handled through Stripe. We may pause related promotions while a dispute is open.
Email hello@happenin.1cart.io with your event name and payment reference.